Private Policy

1. Introduction

Predimed Smart (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact us regarding our services.

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).


2. Information We Collect

We may collect and process the following types of personal information:

Information You Provide Directly

Including:

  • Name
  • Email address
  • Telephone number
  • Property preferences
  • Budget and search criteria
  • Information submitted through contact forms or enquiries

Information Collected Automatically

When using our website, we may collect:

  • IP address
  • Browser type and device information
  • Website usage data
  • Pages visited and browsing behaviour

This information is generally collected through cookies and analytics tools.


3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries
  • Provide property information and services
  • Arrange viewings and consultations
  • Improve our website and services
  • Communicate relevant updates and opportunities
  • Comply with legal and regulatory obligations

We will only process your personal data where we have a lawful basis to do so.


4. Marketing Communications

If you opt in to receive updates, we may send:

  • Property alerts
  • Market updates
  • Newsletters
  • Information about our services

You can unsubscribe or withdraw consent at any time by contacting us or using the unsubscribe link provided in communications.


5. Sharing Your Information

We do not sell your personal data.

However, we may share information with trusted third parties where necessary to provide services, including:

  • Lawyers
  • Mortgage professionals
  • Currency exchange providers
  • Accountants and tax advisors
  • Website and IT service providers

Any third parties processing personal data on our behalf are expected to comply with applicable data protection laws.


6. International Transfers

As we work with international clients, some information may be transferred outside your country of residence where necessary to provide services.

We take reasonable steps to ensure appropriate safeguards are in place for any international data transfers.


7. Data Security

We take appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss or misuse
  • Disclosure or alteration

However, no internet transmission or storage system can be guaranteed as completely secure.


8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Maintain business records

When personal data is no longer required, it will be securely deleted or anonymised.


9. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

Requests may be subject to legal or regulatory requirements.


10. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

For more information, please refer to our Cookie Policy.


11. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for:

  • The content of external sites
  • Their privacy practices
  • How they process personal data

Users should review the privacy policies of third-party websites separately.


12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Legal changes
  • Operational updates
  • Website or service developments

The latest version will always be available on this website.


13. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Predimed Smart